Melissa Jones
Property Specialist
12 years experience
Testimonials
I have just spent the last 2 weeks working closely with Melissa from Bromley Estates Marbella. I wanted to take a moment to leave a review and share my phenomenal experience. Melissa spent hours with me making sure I understood all the options available and making sure I felt confident and comfortable. Her guidance and knowledge of the areas in and around Marbella was amazing. Even working with her remotely, I felt like I was there, seeing it with my own eyes! Buying real estate is a big deal and you need an expert to guide you - for us, there could be no better partner than Melissa. As a result we purchased two properties. One for my wife and and one for my Mum. I also want to give big shout out to Patti from Bromley who was a wonderful first point of contact in the whole process. Patti was so diligent and thoughtful as she listened to all our preferences and requests! A wonderful and rewarding experience - thanks to Melissa and Patti!! Can’t recommend enough!
Melissa - Adam
Belated thanks to Mel at Bromley Estates for her patience and guidance throughout the purchase of our new home. We gave her quite a task to find a 3 bedroom penthouse within a tight budget but she quickly assessed our needs and came through with flying colours. When the right property came to market she had us viewing before others even knew it was available and pushed the vendor's agent very hard to seal the deal. As an agent Mel is very easy to deal with, goes out of her way to get the job done and unlike many agents she doesn't just talk, she listens. We recommend her without reservation.
Melissa - Alan & Sue
I met Melissa via Bromley Estates while searching for a property in the Marbella area. I’ve been twice to Marbella now and Mel picked me up on both occasions, taking me to view properties we had selected. From the very start I felt very relaxed and Mel really listened to my property criteria and did her best to show me anything she thought may be of interest. Her local knowledge of the area was so important as I was not familiar with anywhere. Mel went the extra mile, she was in constant contact and even did some video viewings for me when I couldn’t get there. I have since bought my dream home and that is all down to Melissa.
Melissa - Amanda
Melissa Jones and Bromley Estates Marbella went out of their way to help us fine our property. Mel spent all day driving us from site to site, had all of the documentation needed at hand, and all of the viewings went off perfectly. She is a gem. Knowledgeable, professional, fun and experienced.
Melissa - Joe
I am delighted to share my exceptional experience working with Melissa (Mel) Jones at Bromley Estates. After researching and meeting with various agents, Mel stood out due to her profound knowledge and love of the Marbella area and her sincere commitment to her clients. Her expertise in local neighborhoods, property values, and market trends was immediately apparent and crucial in our decision to work exclusively with her. From the moment we began our journey, Mel made us feel completely at ease. She took the time to understand our specific needs, preferences, and concerns, ensuring that we felt listened to and valued and went above and beyond in showing us an array of properties for comparison. There was never any pressure to rush into a decision. Instead, Mel provided thoughtful advice and guidance, allowing us to move forward at our own pace with complete confidence. The level of service we received was truly outstanding. Mel was always available to answer our questions, often anticipating our needs before we even expressed them. Her professionalism, attention to detail, and dedication to our satisfaction made the entire home-buying process smooth and stress-free. We highly recommend her as an agent!
Melissa - Kelly and James
Hi Mel I wanted to send you a quick email to say thank you for helping our Spanish property dreams come true. I was concerned about buying in Spain having heard some of the horror stories over the last 20 years. From the moment we started to enquire on line to the apartment visits to the ongoing support, I have found Bromley to be incredibly professional and helpful. Thank you for all your advice and support, it has made the process a lot easier that I feared. I would highly recommend Bromley to anyone who is considering buying in Spain. In particular, you listened to our requirements and only showed us properties that were relevant to our search. Friends are shocked that we only spent one day looking at properties in Spain before buying but I think that is because we spent a lot of time with Cristina narrowing our search and then on the day we did not waste any time – it also helped that we immediately liked La Cala! Thank you
Melissa - Mark
I recently had the pleasure of working with Melissa from "Bromley Estates Marbella" during my search for a property in Marbella, and I cannot speak highly enough of my experience. From the initial contact through email to my visit to Spain, Melissa's professionalism and dedication were evident. Despite my apprehensions about investing abroad, Melissa ensured I was well-informed about the entire process, providing clear communication and guidance every step of the way. Melissa went above and beyond by offering to pick me up from the airport and drop me off at a hotel. Throughout my visit, she had all the properties lined up for viewing, demonstrating her extensive knowledge of the local real estate market and ensuring I could trust the process. One aspect that truly stood out was Melissa's attention to detail in addressing legal aspects. She connected me with a reputable lawyer who provided invaluable assistance with legal matters and residency applications. Additionally, Melissa's efforts in negotiating fees with the lawyer showcased her dedication to ensuring the best outcome for her clients. Even after returning to the USA, Melissa continued to follow up and ensure I was well taken care of throughout the entire process, further exemplifying her commitment to customer satisfaction. Overall, my experience with Melissa was nothing short of exceptional. Her professionalism, expertise, and personalized approach made the entire experience positive from beginning to end. I would highly recommend Melissa and "Bromley Estates Marbella" Properties to anyone looking for real estate services in Marbella. The mission was accomplished!
Melissa - Marta
Melissa is a very dedicated estate agent with great attention to details. She is always available when you need her and will go the extra mile just to make you the customer satisfied with your decision. She is also good at giving unbiased advice about things related to real estate and will help you make a better decision when it comes to all the choice options that you have buying or selling a property here in Spain. I highly recommend her as a go to person with everything related to buying or selling a property. She is the Queen of real estate and customer experience on Costa Del Sol!
Melissa - Michael
Melissa is a very dedicated estate agent with great attention to details. She is always available when you need her and will go the extra mile just to make you the customer satisfied with your decision. She is also good at giving unbiased advice about things related to real estate and will help you make a better decision when it comes to all the choice options that you have buying or selling a property here in Spain. I highly recommend her as a go to person with everything related to buying or selling a property. She is the Queen of real estate and customer experience on Costa Del Sol!
Melissa - Michael
Dear Melissa, Thank you so much for helping us find our second home in Spain. I can only say you have been 1- Highly professional. 2- Very knowledgeable about the area. 3-Very caring in terms of the customers needs. 4-Very efficient. 5- Very accommodating. Melissa you are the best in the business as far as we are concerned you never pushed us in to anything we didn't’t like and made sure that what we were about to sign for is exactly what we wanted. We have dealt with a few agents in Costa de Sol who have been nothing short of pushing to sell properties that we didn't’t like. Thank god we found you who understood our needs. Above that you are a warm wonderful person that gives comfort to clients who are buying properties in Spain which can be challenging to say the least. We will be defiantly recommending you to our friends and family should they be looking to buy property in Spain. Keep up the excellent work ethics that you possess.
Melissa - Mr and Mrs K November 2021
Melissa (Mel) was extremely helpful when we bought a property in Elviria this Autumn. The property was in high demand with several interested parties, and the seller's Agent wanted other people in for viewings, despite that we had paid the reservation. Thanks to Mel's persistence, we were able to avoid other viewings and the property which we had been waiting for all these years eventually became ours. She is professional, knowledgeable of regulations and practices in the Spanish market and very service minded and pleasant. Not to mention a good laugh. I love British Humour! I still wish that she had included the sellers' two large BMWs in the sale, and we're seriously considering putting up some family members in the storage rooms the next time they come down ;-)
Melissa - November 2021
I know I keep saying but thank you for all your help, that is meant from the bottom of our hearts, you are really making it easy for us to ask questions and get answers, and with your knowledge and patience have made our dreams come true x
Melissa - Pam & Shinder
Mel was introduced to us through Bromley estates , and from the moment we met her she made us feel like old friends. Her warming personality, professionalism and knowledge of Costa del Sol was priceless. Showed us as many properties as we needed and her help continued to find solicitors , builders and alot of advice we really needed . She is our main contact in Spain and gave us the confidence to move on to offer on a property. Thanks again Mel
Melissa - Pam and Shinder
It was a pleasure working with Melissa. Communication was excellent from the very beginning with all staff Bromley Estates and made the process of buying a property in Spain very enjoyable. Melissa listened and worked hard over our time in Spain to find our dream apartment, searching for apartments in different locations so we could compare, giving us honest and valuable advice. She provided a very personal service and went above and beyond. We would recommend Melissa to anyone!
Melissa - Rebecca & Gary
Mel handled our purchase of an apartment in Spain and I have nothing but positive things to say about her. She was friendly, incredible informative/communicative and really flexible in dealing with many queries I raised. She went above and beyond on numerous occasions and I wouldn't hesitate to recommend her to anyone else
Melissa - Rob
Over the course of 3 days Melissa showed enormous patience in showing us around a range of properties whilst spending time really understanding our wants and needs. Melissa has a real depth of knowledge of knowledge of the local property market in and around Eliviria utilising numerous local contacts to ensure property details match her customers must haves. Melissa successfully identified the ideal property for us and beyond making an offer continued to help us on the purchase journey, matching us to professional legal and financial institutes . We could not recommend her highly enough - thanks for everything
Melissa - Ros and Terry
Melissa helped us to fulfill the dream of having a home away from home in the Costa del Sol. She is a real professional with extensive knowledge of real estate in the Mijas area. Combine that with her enthusiasm, friendly service and personal touch and you feel like you have a friend for life. Giving her honest and sincere opinion she was invaluable for us to make the decision in buying our first apartment and not long after, she helped us buy another one. In a short period of time she helped us overcome any doubts we might have had and we genuinely feel that thanks to Melissa we made some great investments. We cannot recommend her enough!
Melissa - Sanders December 2021
We just wanted to take this opportunity to say a big thank you for all your help with the purchase of our apartment. You have proved to be so much more than a real estate agent to us! Right from when we first arranged the viewing, you have been so helpful….always there to help with the many questions we have had, so friendly and approachable. Buying an overseas property was unknown territory to us but you have been on hand to help us through the process and we have felt confident knowing you are looking out for us. We are so excited to be able to come and see our new place in the sun and will look forward to having a celebratory drink with you! Best wishes,
Melissa - Suzanne and Jonathan
I would like to offer a very heartfelt thank you for all the support we received from Bromley Estates but most particularly Melissa during our relocation to Spain. Moving country is always fraught with numerous issues and difficulties but Melissa did everything in her power to try and help relieve some of that stress. It began with us trying to buy a property in Spain, from Canada, online during a pandemic! Nothing could go wrong with that! :) In our opinion Melissa went beyond the call by visiting the property several times to take pictures and do video walkthroughs of the property and the surrounding area to give us the best feel possible. This helped us with our decision so much and boosted our confidence in our choice. Once we arrived in Estepona, Melissa not only ran us to appointments but took us to shops to pick up things we needed to help us settle. Beyond this, Melissa even went as far as to be our emergency mail delivery service when we had some very important documents from Canada delivered to her home and then proceeded to deliver them in person to us in Estepona. Melissa continually, throughout the process of relocating, checked in on us to make sure we were okay and if we needed anything. In all our years of dealing with estate agents in Canada, the UK and now Spain, we have not had this kind of personal and dedicated support. Great service and support. Thank you so much to Bromley but most particularly Melissa. Fantastic job. Stay safe and well.
Melissa - Tom
I just wanted to drop you a quick note to thank you for your wonderful service while I was in the Costa del Sol shopping for a vacation property! I really appreciated your genuine commitment to helping me make the best purchase that was right for me and my husband. Thank you for spending so much time with me over my visit and being at the ready whenever I had a question or needed more information (or help with my GPS). You really went above and beyond and I am so grateful. My husband Kirk and I are thrilled with our choice and look forward to spending many more beautiful days in Spain (and he can’t wait to meet you).
Melissa - Wendy and Kirk
I would also like to specially thank Melissa for her impressive dedication and support during the days prior to the visit and the two days we have spent together. It has been a great experience to meet her. She has been a fantastic adviser, determined, close to people, patient, very well prepared and positive minded. She has made visits easy going ( challenging with two kids ), allowing a perfect overview of both properties and living areas, neighbourhoods...
Melissa Jones - Eva