Agent's Testimonials

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Chris Barry

Property Specialist

10 years experience

English Spanish French

Je tenais à te remercier pour ton professionnalisme et ton agréable compagnie durant la recherche de l’appartement. Nous avons vraiment passé un bon moment.

Chris Barry June

How would you describe your experience in purchasing property with Bromley Estates Marbella? It was very good. It all went smoothly and according to our expectations. If you were asked to highlight one or two specific strengths of Bromley Estates Marbella what would they be? The agent who worked with us, Chris, had a very good way of obtaining information regarding our search profile, asking the right questions about what we wanted in order to be able to find us the right property. Would you recommend Bromley Estates Marbella to a friend? Yes sure I would!

Chris Barry flemming and bente

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Maurice Boland

Property Specialist

10 years experience

English

We contacted Bromley Estates in 2015 to find us a home inland, we were assigned to Maurice who was given the task of driving us to see properties from Alora to Alhaurin el Grande to Coin. Maurice made our journey not only pleasurable but full of fun too. Ted played a big part in our adventure too though quite how he managed to get to each place before us is still a mystery to us. There were moments on our journey that were a bit scary, one of which was Maurice’s navigational skills, when following the country estate agent to a property Maurice seemed to be drawn to follow any and every silver car on the road 😂. However after 2 trips to Spain from U.K. Maurice finally found our dream home for us and we are now settled in Coin campo. We owe you a debt of thanks. Keep up the good work. We love you 😘

Maurice Boland

Roy and I came to the Costa Del Sol for the first time with our future property search in mind.We loved the coast and realised that we wanted to be near beach side. Our wonderful day out was with Maurice Boland who greeted us at our Hotel and from 10 am Sat morning to 9 o clock Sat night, , we couldn’t get rid of him!!! he gave us the best days viewing we could have asked for. Nothing was too much trouble and with the fantastic personality that Maurice oozes we laughed too much, if that is possible. Even when we saw the one that we loved we were left to make our own decisions in the end., I was planning to be a bit more tongue in cheek about Maurice and the service we got but I can genuinely say both Roy and I found a wonderful pal in Maurice and he continues to be there for us.Bromley Estates has been a true pleasure. Pipp and,Chris Thank you too, now hurry up with the keys.!!!!xxxJoking!!x

Maurice Boland

Before I get onto talking about Maurice, I just wanted to say a huge tanks to Sebastian, Chris and Sarah. Sebastian for coming out on a Sunday evening to start the ball rolling, Chris for negotiating the best price for me & Caron (Chris you sound a bit like myself, Very Direct) and finally Sarah for sharing this property with Maurice. Maurice’s after service I have to say is impeccable, one of the best I have encounter in my working career.

Maurice Boland Colin and Caron

Having trolled the internet we enlisted Bromley to help us find somewhere in Souther Spain . They were very proffesional from the onset. Ben in the office was great and when we arrived we were met by Maurice . Maurice was fantastic for us from the first minute to the last when we purchased our dream apartment. Everything is taken care of for you by Bromley and we will be going back soon to pick up our keys So thank you guys and especially Maurice

Maurice Boland David

We want to emphasize that we re very thankfull for the warm welcome and the pleasant stay! Also we were very happy to have such a nice and professional agent who made our stay perfect

Maurice Boland Edith and Filimon

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Ben Taberner

Property Specialist

7 years experience

English

We contacted Bromley Estates in Oct 2017 as we were interested in buying an apartment in the Cala de Mijas area. Ben was extremely helpful providing details of potential apartments and more detailed updates on ones we had shortlisted. We arranged to visit the area in December and we were met by Steve, the local representative who took us to the properties we were interested in. Steve was extremely knowledgeable and professional and understood exactly what we were looking for. Having never bought abroad before, the whole process could have been very daunting but Steve's guidance made it very easy. We were delighted to be able to secure our dream apartment with Steve's help. He also helped us find a suitable local lawyer and has kept in touch since the purchase to make sure everything was progressing smoothly which is very reassuring. Thank you Steve, Ben and Bromley Estates.

Ben Taberner - Vanessa and David

We decided to buy a flat in Costa del Sol sometimes ago and after an accurate searching on internet we came to the conclusion that Bromley Estates was the best and we decided to do all the viewing with them, I have to admit this decision was taken also due to the fantastic and professional staff we met during this purchase process such as Ben who was absolutely amazing, he was always available for me and replied to all the questions I had in no time. Thanks to Ben and all Bromley Estates team, today we are the lucky owners of an amazing place in the sun!!!

Ben Taberner Elena

We decided to buy a flat in Costa del Sol sometimes ago and after an accurate searching on internet we came to the conclusion that Bromley Estates was the best and we decided to do all the viewing with them, I have to admit this decision was taken also due to the amazing staff we met during this purchase process, that are Ben and Maria. Ben was absolutely amazing, he was always available for me and replied to all the questions I had in no time and then Maria came along, she is great as she has understood immediately our needs and delivered exactly what we were hoping to find. The purchase is still in process but hopefully within few weeks we should have the keys for our amazing place in the sun!! Bromley Estates is definitely the right estate agent who will help you find your dream place in the sun!!

Ben Taberner Elena & Neil

Dear Ben Thank you for introducing us to Emma. And thank you again for all your help Ben. Youve been a real star and we greatly appreciate the dedication and professionalism you displayed towards us. Best wishes

Ben Taberner Fahad

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Emma Paterson

Property Specialist

20 years experience

English Spanish

We just wanted to let you know what a truly fantastic experience we had in finding our dream property in Spain with Emma Paterson, in less than a week.   Emma was professional, considerate, understanding and patient with us at all times, exactly what we needed.   When we first met Emma, we thought we knew exactly what we wanted and where, having carried out our own research during previous visits. However, having spent a few hours with Emma and then driving us around and explaining the several pro’s and con’s of our chosen areas and then taking us back to the office to run through our list of viewings, we had to re-consider. Emma took the time to talk with us, understand us and our desired lifestyle in Spain, which enabled her to better advise us in our property search. Such was the detail of the knowledge that Emma has of all Areas, Urbanizations, Apartments, Communities and general living in Spain, it was both very informative and priceless information.   So, with Emma’s guidance we set about tweaking the criteria slightly, but significant in terms of logistics, beneficial use and enjoyment of the property and community. Emma swiftly arranged for some further viewings and continued to do so through the week, as and when an appropriate property was found. During our week, Emma became our chauffeur, adviser, guide, confidante, lunch companion and above all a friend.   Literally, nothing at all was too much trouble for Emma, everything she did for us was with considered sentiment, care and a good splash of humour in the right places, delivered with a beaming welcoming smile.   Once we had agreed the price, Emma arranged for everything else we needed; Lawyer, Notary, property checks, etc., etc., and the high level of service did not stop once we left Spain. Emma is in constant contact and responded to our many emails, phone calls and WhatsApp messages, instantly, right through to completion a month later and still beyond.   With Emma, we felt we got that special added value. We were unable to be in Spain for the purchase completion, so Emma actually arranged for changing the locks and holding the keys, setting up the alarm and security system, minor works, delivery of household goods and even offered to take us to the airport, just exceptional after sales service.   With the buying process in Spain being quite different to the UK, we actually didn’t appreciate how much help and advice we would need, but Emma was there every step of the way providing the guidance, answers to our questions and reassurance that we needed.   If anyone is serious about buying a property in Spain, we would highly recommend that they choose Emma to ensure they get the very best attention and achieve their dream too.   A truly delightful and rewarding experience.   Bromley Estates have secured the “jewel in the crown” of Estate Agents in Spain with Emma Paterson.

Emma - AJD June2022

Emma spent two days with us early Aug ’20 viewing properties in the Fuengirola to Marbella region. Having listened to our likes and dislikes from the first few viewings Emma quickly gained an understanding of which properties could be suitable candidates to satisfy our requirements. Having an extensive knowledge of properties on the market and not being tied to a particular agent, meant that the viewing schedule became very flexible and relevant. This was particularly important because we were also on vacation and didn’t want to waste our time looking at ill suited properties. On the second viewing day, the property viewings became much more relevant and we identified the property which ticked our boxes. Emma quickly understood the offer to propose and how to secure the deal with a deposit agreement. Toward the end of Oct ‘20 we completed on the property purchase and Emma was present at the signing in the notary office. This is where Emma came into her own. Nothing was too much trouble and the after care service delivered was unrivalled in my 40 years of business experience. From driving us to the property after completion, to loaning us crockery and bedding and buying some food and drink basics, so we could stay the night in the property that very same night, we really couldn’t have been better looked after. It can be very daunting investing in a property abroad, needing the right property advisor is crucial, but not only did Emma excel in this matter by listening to our requirements and having an extensive knowledge and experience of the local property market, making the experience tailored and relevant, the genuine care and personal attention after the purchase, was a special experience and one I can say I haven’t experienced in many years of business and property dealings. I would without hesitation recommend Emma in not only finding your dream home in Spain but also in making the settling in experience so much more pleasurable.

Emma - anonymous

I just want to thank you both for having Emma look after me throughout the whole process of purchasing my new property at Lars Bay. Your company did a great job in getting me a buyer for my previous apartment which I had bought from you at Benalmadena Hill Views and then when I wanted to purchase me new apartment, you selected Emma as my new contact person to help me in my search. That decision worked out great for me, because you could not have selected a better person to look after me. I can honestly say that if it was not for Emma, I probably would not have purchased my new Lar Bay apartment from your company.  From the very start of my search, when I began looking for the apartment, Emma was fantastic. She picked me up at the airport, got me to my hotel and genuinely  listened to all the different criteria I wanted in my new place. There was no hard sell or pushing me to look at apartments which clearly did not  suit me. Emma went out of her way to make sure each one of the apartments she showed me were within my budget, in the right location and the correct size with the 3 bedrooms I wanted. She also pointed out all the pros and cons of each apartment we looked at – that in itself told me a lot about Emma’s integrity and truthfulness. Because of Emma’s choices I could easily  have picked any of the apartments she showed me, and I would honestly say I would have been very happy – but in my opinion Lars Bay was really outstanding and I am extremely happy with my purchase there. After I signed the contract ,which again Emma made extremely easy and simple, she  kept in constant contact with me and does so even now – even checking in with the Developer on the progress of construction. I do not think there are many agents who would go out of their way to  do any of this. From my perspective, I have a very successful construction / steel business in California, USA., with over 50 employees, and I truly believe that much of my success is  without doubt due to the quality, loyalty, and integrity of my employees.  I do not  really know anything about your other employees but if they are all like Emma, your company will most definitely be very successful now and in the future. Emma is the best agent your company could possibly have.   Thank you,

Emma - Brian

My husband and I have recently purchased a property in Marbella through Emma. From the first moment we spoke to her, we knew we were in good hands and she is not only very professional but her knowledge and support throughout the whole process has been second to none. We currently live in Hong Kong and even with the distance in mind, we felt very well take care of and as if we were here main priority the whole way through. As far as customer service levels go, it doesn’t get any better than this experience. I made the trip to Marbella from Hong Kong last week having been in touch with Emma for only a few days. This in itself shows how she was able to pinpoint exactly what it was that we were looking for, bearing our budget in mind. She held my hand for the entire week that I was here showing me the plot, meeting with the developers, architects and lawyers and even assisted with my trips to and from the airport. She went above and beyond and as I was alone without my husband and children, she made me feel very safe and supported the whole time. She also provided me with advice on the local schools which ultimately has led me to choosing the one that I would like my children to attend. All in all, my husband and I only decided to consider Marbella as a place to move to just three weeks ago, and in that time we have not only decided that this is a good place for us to relocate our family to but we have also bought a property. Emma has made this an easy decision for us to make and she is entirely responsible for this happening so quickly . She has been an absolute pleasure to work with and we are looking forward to the completion of the property so that we can make the big move over to sunny Spain.

Emma - Jade

I just want to leave a short note to let you know how wonderful Emma is (although I am sure you know). Not only did she work out what I wanted in an apartment but when I went shopping again we bought two investment apartments that are just wonderful! She really knows her stuff and can be totally relied on to get into your head and work out what you don't know you want. Give her a big thanks from us both!

Emma Paterson - Bob and Jo

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T. Igor Nayda

Property Specialist

6 years experience

Russian English Dutch

Just a short note to say many thanks to you and your team at Bromley Estates; Igor was our main point of contact during our visit last week and he was absolutely amazing, I personally felt that he went above and beyond what was expected from our time together. Igor collected us from the airport on a Saturday evening with a bag of groceries, wine, and water, he then took us to dinner and showed us many fantastic areas and properties - really focussing on what my wife & I want from our time in Spain, rather than just the property itself, fully appreciating that the area and local amenities were key to us. There was absolutely no pressure applies; Igor actually made our visit, and our decision to purchase a property in one of your developments an absolute pleasure. He even took us for a celebratory drink (dinner was offered again but we were both fine) Igor then collected us from our hotel - again on a Saturday evening, dropped us at the airport and has been in touch several times since, a true star…   Credit where credit is due Chris; Igor and the team at Bromley made our trip special which was not expected from a business/investment trip (not a holiday) keep up the good work and please pass our appreciation on to Igor (I believe acknowledgment on a job well done; with client satisfaction, and appreciation, will come better from his manager - rather than myself) Igor did an amazing job and is a true asset to your team.

Igor - Neil

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Melissa Jones

Property Specialist

6 years experience

English

Hi Mel I wanted to send you a quick email to say thank you for helping our Spanish property dreams come true. I was concerned about buying in Spain having heard some of the horror stories over the last 20 years.  From the moment we started to enquire on line to the apartment visits to the ongoing support, I have found Bromley to be incredibly professional and helpful. Thank you for all your advice and support, it has made the process a lot easier that I feared. I would highly recommend Bromley to anyone who is considering buying in Spain.  In particular, you listened to our requirements and only showed us properties that were relevant to our search.  Friends  are shocked that we only spent one day looking at properties in Spain before buying but I think that is because we spent a lot of time with Cristina narrowing our search and then on the day we did not waste any time – it also helped that we immediately liked La Cala! Thank you  

Melissa - Mark

Melissa is a very dedicated estate agent with great attention to details. She is always available when you need her and will go the extra mile just to make you the customer satisfied with your decision. She is also good at giving unbiased advice about things related to real estate and will help you make a better decision when it comes to all the choice options that you have buying or selling a property here in Spain. I highly recommend her as a go to person with everything related to buying or selling a property. She is the Queen of real estate and customer experience on Costa Del Sol!

Melissa - Michael

Melissa is a very dedicated estate agent with great attention to details. She is always available when you need her and will go the extra mile just to make you the customer satisfied with your decision. She is also good at giving unbiased advice about things related to real estate and will help you make a better decision when it comes to all the choice options that you have buying or selling a property here in Spain. I highly recommend her as a go to person with everything related to buying or selling a property. She is the Queen of real estate and customer experience on Costa Del Sol!

Melissa - Michael

Dear Melissa, Thank you so much for helping us find our second home in Spain. I can only say you have been 1- Highly professional. 2- Very knowledgeable about the area. 3-Very caring in terms of the customers needs. 4-Very efficient. 5- Very accommodating. Melissa you are the best in the business as far as we are concerned you never pushed us in to anything we didn't’t like and made sure that what we were about to sign for is exactly what we wanted. We have dealt with a few agents in Costa de Sol who have been nothing short of pushing to sell properties that we didn't’t like. Thank god we found you who understood our needs. Above that you are a warm wonderful person that gives comfort to clients who are buying properties in Spain which can be challenging to say the least.  We will be defiantly recommending you to our friends and family should they be looking to buy property in Spain. Keep up the excellent work ethics that you possess.

Melissa - Mr and Mrs K November 2021

Melissa (Mel) was extremely helpful when we bought a property in Elviria this Autumn. The property was in high demand with several interested parties, and the seller's Agent wanted other people in for viewings, despite that we had paid the reservation. Thanks to Mel's persistence, we were able to avoid other viewings and the property which we had been waiting for all these years eventually became ours. She is professional, knowledgeable of regulations and practices in the Spanish market and very service minded and pleasant. Not to mention a good laugh. I love British Humour! I still wish that she had included the sellers' two large BMWs in the sale, and we're seriously considering putting up some family members in the storage rooms the next time they come down ;-)

Melissa - November 2021

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Gary Lyons

Property Specialist

5 years experience

English

I just want to reiterate what a fantastic and professional team you have at Bromley’s and what a great experience I have had with my property search which I am certain you all made a stress free and efficient service that I would not get elsewhere. I am forever grateful that I have found our perfect property which will be a fabulous holiday home for my family for years to come. My special thanks to Gary for his excellent support and guidance, and for the extra mile he went to assure I found exactly what I was looking for without exerting any pressure which gave me the confidence that I had the right team looking after me.

Garry - Jes

I wish to thank you and all of your team for making out house purchase ( completion today ) such a seamless process. Special thanks go to Gary, who went the extra mile by finding just the right property for us, and truly took on board everything we had asked for . We are delighted with his work on our behalf and of course Sebastian who smoothed the way for us and calmed our nerves. We are also more than happy with the lawyers Manzanarez., who communicated well ( in good English ) throughout the process.

Gary - Gordon and Marie

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Taryn Cropp

Property Specialist

8 years experience

English Spanish

I wanted to give some feedback after going through the buying process with Taryn. It was really hard to find agent who was ready to put great effort on showing us properties only over whatsapp videocall and answering our questions over chat. Taryn not only was polite and respectful but also very kind and propactive. We were looking for totally different kind of apartment, but then Taryn suggested us something that we didn't know we we're looking for. We have first viewing day before new year's eve and made the offer the same day. Through the whole process she helped us and responded to all our concerns and made us feel comfortable about the decision and purchase we completed totally remotely. It takes a lot to trust someone from a great distance and we can recommended Bromley Estates Marbella easily for anyone considering buying a property in the area. Thank you.

Taryn - K & M from Finland

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Pedro Tome

Property Specialist

5 years experience

English Spanish Portuguese

we are extremely satisfied with the expertise, commitment and commitment of our real estate agent Pedro Tomé. after our introductory meeting in which he was already well prepared, he found us the perfect apartment within 1 day, which met all our wishes.

Pedro - Fokko

I would like to say a big thank you for the professional, helpful and friendly assistance from Grace ( so please thank her on my behalf) and with regards to Pedro, well he went above and beyond all expectations, what a lovely guy and really knowledgeable, helpful, friendly and extremely professional person. A real credit to your company. I have Pedro´s number and will be certainly keeping in touch moving forward with anything to do with our own property or if we would like to view anything else. Can you please make sure Pedro´s managers are made aware of what a credit he is to the company and the business. I am sorry I haven't been able to speak but its quite a busy day for me today. Kind regards Jon

Pedro - Jon - November 2022

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